- CarrierHQ
How Kito found success with CarrierHQ!
The story of Delano Brothers
In 2006 when Kito completed his service with the United States Navy. After discharge, Kito began his trucking career and spent the next decade honing his craft while moving freight from one side of the country to the other. In 2017, he decided it was time to branch out and start his own fleet. Today, his fleet has grown with multiple trucks, success, and a wealth of knowledge.
Customer Q&A with Kito:
For anyone who’s looking to start their own fleet, what advice would you give them? “Well, there are a couple of things. The first thing is safety comes first. The company and its people are more important than the truck. Next, would be always have a trailer available if you can, always look to have a backup. Then of course, make sure you have good credit." What is it that you like about CarrierHQ overall? “The direct contact. It’s that kind of customer service that gives you that family type of atmosphere. Everyone is easy to get a hold of hold of and operationally, easy to talk to everyone. I get calls just to check in and see how I’m doing.” For someone inquiring about CarrierHQ what benefit tops the list for you in what we offer? “I’d say factoring. It’s a good deal. Regarding insurance, when I had a single truck, the weekly insurance payments worked well for me because it was easier to manage. I also like using SpeedGauge. It gives someone a second chance if they have a blemish on their record. It helps with hiring new drivers as I can be flexible, have them ride for a bit and get trained while allowing me to monitor their progress." How important is it for someone starting out to have the ability to factor invoices for that shipper or broker? “Very important. When I first started out, I ran mostly in New Jersey. So, I mostly worked with brokers, and they have quick pay. Factoring was key to keeping the company moving forward. When I went OTR (over the road) and started running all 48 states, it allowed us not to have to slow down waiting for payments or having to rely on quick pay with a few selections of brokers.”